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BILLING AND INSURANCE

Insurance Information

While we do not offer direct insurance billing at this time, Well Clinic is happy to support you in getting reimbursement from your insurance company for our services.

Simply ask your healthcare provider or our office staff for help obtaining the necessary documentation. You can then submit a claim to your insurance company directly for patient direct reimbursement.

Sliding Scale Therapy

We understand that life presents unforeseen challenges such as illness, job loss, mounting student loan debts or loss of affordable housing.  That’s why we take extra effort to provide the best sliding scale therapy San Francisco has to offer.

At Well Clinic, we want our services to be available to a broad range of people from diverse socio-economic backgrounds. Our sliding scale is based on combined income for individuals, couples and families.

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Out-of-Pocket Billing

We offer several options for those who need to pay for Well Clinic services out-of-pocket. You can:

  • Pay with credit and debit cards
  • Use an HSA card or flex spending card
  • Write a check, payable to Well Clinic

Super Bills

We can provide you with a ‘superbill’ after you have received services.

A superbill is a specialized invoice, which includes the procedure coding, diagnosis coding and session dates that your insurance carrier will need in order to reimburse you.

We suggest calling your insurance company in advance to inquire about coverage for the service you are looking for.

Good Faith Estimates

Notice to clients and prospective clients:

Under the law, health care providers need to give clients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service, or at any time during treatment.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, or how to dispute a bill, see your Estimate, or visit www.cms.gov/nosurprises or call Well Clinic at (415) 952-0290.

REACH OUT

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TESTIMONIALS

  • I absolutely love Well Clinic! From the beginning, my husband and I felt like we were in a comfortable and safe space.

    Our couple’s therapy bridged gaps in our relationship and helped us understand each other that much more.

    Ivette B

  • Well Clinic is an oasis, especially for busy professionals like me.

    It’s a relaxing and safe space, nothing like the stuffy or drab offices you’d expect when going to a therapist.

    Brianna S

  • Well Clinic’s inviting and professional design makes me feel comfortable and at ease, which probably benefits the work I am doing.

    In fact, it doesn’t really feel like a therapy clinic at all, which I find awesome.

    Jim M

415.952.0290

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